Observations of Main Site:
Contact information is available on the main site. The company contact email is listed. The geographic location of the site is easily made clear by maps. The phone numbers are also provided. There is not a text only option that I could find. The font was generally legible, but there are several all caps words which can overwhelm the reader. Links are easily discernible from other text. Videos of work are appropriate and topical. The site is not necessarily keeping all potential users in mind, as there was no text only option, and videos would be time consuming without a fast internet connection. This is web 2.0. The site goes far beyond the old style of text-only hyperlinks in many innovative ways. The site's developers may not always think first of those with lesser hardware and software. The developer could make less to load on each page. The average newcomer would find this generally easy to use.